Minimum cancellation charges are as follows: More than 21 days before arrival - No Penalty, only Bank Charges deducted 15-20 days prior to Arrival - 75% of total amount received by us in our account net of bank charges 10-14 days prior to Arrival - 50% of total amount, received by us in our account, net of bank charges 9 days or less before arrival - No refund payable. Peak occupancy periods may be subject to additional cancellation charges, which will be notified to the guests at the time. No refunds or adjustments will be made for any portion of your booking or services not utilized by you during the stay. Refunds Policy: On cancellation of a booking, you are entitled to receive a refund based upon the cancellation policy and timelines mentioned herein above. Refunds will be credited to you using the same payment method that was originally used to make the transaction. Refunds will be made for the amount that was credited to our bank account less any return remittance charges charged by the bank. The exchange rate for currency converted will be decided by the merchant bank and shall be at the rates as may be applicable on the date of the refund. The Beach House Goa will not be held liable for any losses or variations to the amounts refunded to you due to currency rate fluctuations and other bank/ exchange house transactions. All refunds will be calculated on the Indian Rupee amount received in our account and refunds will also be made in Indian Rupee amounts back to client accounts. Refunds usually take 07 to 15 working days to process. Please enquire about the status of the refund by replying to the same email that confirmed the cancellation of your booking or by calling us on the numbers listed on the site.